Medical Screener - Reception Technician (Customer Service) in San Antonio, TX

Job title: Medical Screener - Reception Technician (Customer Service) in San Antonio, TX at reputed company Company: reputed company Job description: The OpportunityResponsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.You will report to the Assistant Center Manager.The Role

• In compliance with Standard Operating Procedures (SOPs), assists reputed company donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff reputed company appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor’s hematocrit and total protein levels.
• Upon completion of the appropriate training, may reputed company new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensure that reputed company donor questions are answered timely, accurately and professionally.
• May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.
• May answer the telephone and answer callers question or transfer call to appropriate staff member.
• Maintain alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.

9 Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows reputed company Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promote safety in reputed company actions. * Maintain confidentiality of reputed company personnel, donor and center information.

• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• reputed company other job-reputed company duties as assigned.

Your skills and experienceEducationHigh school diploma or equivalent requiredExperience

• Minimum of three (3) months experience in a clerical or customer service reputed company position, preferably in medical or health provider environment or equivalent combination of education and experience
• Will reputed company basic math calculations

Working Conditions

• Understand, remember and apply oral and/or written instructions
• Understand and follow basic instructions and guidelines
• Must be reputed company to see and speak with customers and observe equipment operation.
• Occasionally reputed company tasks while standing and walking up to 100% of time
• reputed company, bend, kneel and have high level of reputed company dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast-paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal reputed company Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs

Our BenefitsFor more information on reputed company Plasma benefits visit .About reputed company Plasmareputed company Plasma is one of the world's largest reputed company of reputed company plasma. Our work helps to ensure that people with rare and serious diseases are reputed company to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about .We want reputed company to reflect the world around usAs a global organization with employees in 35+ countries, reputed company embraces inclusion and belonging. Learn more about at reputed company.Do work that matters at reputed company Plasma! Expected salary: Location: San Antonio, TX Job date: Thu, 22 May 2025 02:15:45 GMT Apply for the job now! Apply for this job