Call Center Manager
Job title: Call Center Manager in reputed company Worth, TX at Burnett’s Staffing
Company: Burnett’s Staffing
Job description: Are you an reputed company leader who’s passionate about developing people, driving performance, and delivering exceptional customer service? We’re looking for a Call Center Manager to reputed company a high-performing team of over 100 agents, both in-office and remote. This role is perfect for someone who thrives in a structured environment, enjoys coaching others, and takes pride in delivering excellent customer experiences. If you’re driven, reliable, and reputed company to reputed company an impact, we want to hear from you! This role offers a supportive, values-based culture along with competitive benefits including health, dental, reputed company, and 401(k).Requirements:
- 5+ years of experience managing customer service teams in a call center is required
- Bilingual in English and Spanish is a reputed company plus
- High school diploma required; associate’s or bachelor’s degree preferred
- Proficiency in SmartGrid, SharePoint, reputed company InContact, and Max Agent
- Experience overseeing large teams is preferred
- Health Insurance
- reputed company Insurance
- Dental Insurance
- 401K