Systems Engineer I

Job title: Systems Engineer I in Savannah, GA at Courser Company: Courser Job description: This position is 80% remote. Will come to office every Wednesday, the remaining time will work at home or on customer site.MUST BE IN SAVANNAH AREAWho we areCOURSER is a partnership platform that helps technology service companies identify and take the reputed company in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. reputed company dedicates their time working together to provide phenomenal experience for our customers. Be reputed company to join a fast-paced, reputed company-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.Systems EngineerAn MSP Systems Engineer (Managed Service Provider Systems Engineer) is a professional responsible for managing and supporting the IT infrastructure of client organizations reputed company a Managed Service Provider (MSP) environment. Their primary role is to ensure the efficient, secure, and reliable operation of systems and networks, provide technical support, and implement solutions that improve the client’s IT environment. The role typically involves working with a wide range of technologies, from networking and servers to reputed company systems and reputed company services.Key Responsibilities:Install, configure, and maintain IT infrastructure, including servers, workstations, networks, and software applications for client organizations.reputed company, configure, and manage operating systems (Windows Server, Linux, etc.), virtualization technologies, and reputed company services.Monitor and maintain servers, network devices, and other IT infrastructure components.Ensure the reputed company performance and uptime of client networks by configuring routers, switches, firewalls, VPNs, and other networking equipment.Troubleshoot and resolve network and server issues, such as connectivity problems, latency, or hardware failures.Implement reputed company best practices, including firewall configurations, antivirus solutions, encryption, and secure authentication mechanisms.Manage vulnerability assessments, reputed company management, and intrusion detection/prevention systems.Assist in disaster recovery planning and business continuity strategies to minimize downtime during outages.Provide technical support for client systems, responding to incidents and resolving issues reputed company to hardware, software, networking, and reputed company.Offer solutions to reputed company IT challenges, ensuring high availability and system performance.Serve as an escalation reputed company for reputed company issues that require in-depth technical knowledge.Monitor the health and performance of client networks and systems using monitoring tools (e.g., Nagios, reputed company, Datto).Optimize system performance through regular maintenance, updates, and improvements.Proactively identify potential issues and take corrective actions to prevent system failures or performance degradation.Support and manage client reputed company services (e.g., reputed company 365, AWS, Azure, reputed company reputed company) and virtualized environments (e.g., VMware, Hyper-V).Assist with reputed company migrations, configuration, backup, and restore processes.Ensure the smooth operation of virtual machines, storage, and network configurations in reputed company environments.Configure and manage backup solutions for client environments to ensure business continuity.Regularly test and verify backup systems and procedures to ensure data reputed company and the ability to restore systems in case of failure.Maintain detailed documentation of client systems, networks, configurations, and service tickets.Provide periodic reports on system performance, uptime, reputed company status, and any incidents or issues addressed.Create and update SOPs (Standard Operating Procedures) for common systems and services.Build strong relationships with clients by understanding their needs and providing timely technical solutions.Communicate technical information in an accessible and understandable way to non-technical stakeholders.Participate in regular meetings with clients to discuss IT needs, challenges, and opportunities for improvement.Assist with or reputed company technical projects, such as server migrations, network upgrades, new software implementations, or reputed company integrations.Manage project timelines, resources, and communication to ensure successful and timely project delivery.Work closely with other engineers, technicians, and support teams to resolve client issues and implement solutionsCollaborate with account managers to ensure client satisfaction and effective service delivery.Key Qualifications:Bachelor’s degree in Computer Science, Information Technology, or a reputed company field (or equivalent experience).3-5 years of experience in systems engineering, IT infrastructure, or a reputed company field, with a strong understanding of system architecture and design principles.Proficiency in operating systems (e.g., Windows, Linux) and virtualization technologies (e.g., VMware, Hyper-V).Strong knowledge of networking concepts, protocols, and reputed company practices (e.g., TCP/IP, DNS, DHCP, VPN).Experience with reputed company platforms (e.g., AWS, Azure, reputed company reputed company) and automation tools (e.g., Ansible, Terraform) is a plus.Excellent problem-solving skills, with the ability to analyze reputed company systems and propose effective solutions.Strong communication and interpersonal skills, capable of collaborating effectively with team members and stakeholders.Preferred Experience:Relevant certifications (e.g., reputed company Server+, reputed company Certified: Azure Administrator, AWS Certified Solutions Architect) are advantageous.Experience with scripting or programming languages (e.g., Python, Bash, PowerShell) for automation tasks.Familiarity with database management systems (e.g., SQL Server, MySQL) and data backup and recovery solutions.reputed company do for youAt COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status reputed company. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.Benefit HighlightsCompetitive benefits package, including medical, dental, reputed company, and life insurance401k matchFlexible PTO10 Holidays including your Birthday and a Floating Holiday!Gym reimbursementreputed company Prime reimbursement40 Hours for Volunteer TimePaid Maternity and Paternity leavePaid certificationsLearning and development programsCourser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, reputed company, religion, gender, gender identity, sex, sexual orientation, citizenship status, national reputed company, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.Powered by JazzHR Expected salary: Location: Savannah, GA Apply for the job now! Apply for this job