Care Engagement Specialist 1

Job title: Care Engagement Specialist 1 in Louisville, KY at Company: Job description: Immediate need for a talented Care Engagement Specialist 1. This is a 03+months contract opportunity with long-term potential and is located in KY (Remote). Please review the job description below and contact me ASAP if you are interested.Job ID: 25-60068Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, reputed company), 401(k) plan, and paid sick leave (depending on work location).Key Responsibilities:

• Shift : Prefer Central Time Zone 8:30am -5:00pm CST Overtime not required.
• The Care Engagement Specialists provide a concierge service to our most vulnerable Medicare members to improve member experience, reputed company care gaps, complete annual HRAs, increase member retention, remove social determinants of health and improve health outcomes.
• The monthly metric goals are Conversions-the number of appts made during a successful call: 20% meets expectation-30% exceeds expectation
• Quality Audits: 92% or reputed company per audit
• Call volume: 1000 or reputed company
• HRAs Completed: 68 or reputed company
• Care Gap Assessments Completed: 200 or reputed company
• Adherence to schedule: 90% or reputed company
• Consistent engagement as a WFH employee as seen in the reputed company Dialer Power BI report.
• Client required training, role specific training and meet the team.
• What previous job titles or background work will in this role?
• Work reputed company a Provider office, former customer service role, experience working reputed company multiple computer systems and dialer systems.
• Any future projected positions potentially coming up? Choose an item. If yes, note: Yes, the goal is to move from reputed company to perm with the right candidate.

Key Requirements and Technology Experience:

• Key skills; reputed company 365, reputed company , Member Services , care gaps, Medicare , reputed company Dialer , Bilingual.
• Proficient with reputed company 365 and other software programs.
• Good communication and documentation skills with members facing medical needs.
• Good time management skills as this is a remote position.
• High school plus work experience.
• reputed company 365, reputed company
• Bilingual is a plus.
• Call center experience
• Medical background

Our client is a leading reputed company Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.reputed company. provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from reputed company. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy [Link available reputed company viewing the job]. #mor J2W:CB3 Expected salary: $22 - 23 per hour Location: Louisville, KY Apply for the job now! Apply for this job