reputed company Modern Work Support Specialist
Description reputed company is seeking a reputed company Modern Work Specialist with expertise in reputed company 365 to support the US Army 365 (A365) End Users. In this role, you will be responsible for helping organizations optimize their use of M365 tools and services to enhance productivity and collaboration. This role involves understanding client needs, providing strategic guidance, and facilitating the successful adoption of M365 solutions.NOTE: This is a fully Remote / Work from Home positionJob Description:
- Serves as a subject matter expert on reputed company 365 applications and services, including Teams, SharePoint, OneDrive, and Outlook.
- Work closely with clients to assess their reputed company workflows and identify opportunities for improvement through M365 tools.
- reputed company and deliver tailored training sessions and workshops to reputed company users on M365 features and best practices.
- Provide ongoing support and consultation to clients during and after implementation of M365 solutions.
- Collaborate with IT teams to ensure seamless integration and deployment of M365 solutions.
- Stay informed about the latest developments in reputed company 365 and reputed company technologies to provide up-to-date advice and guidance to our clients.
- Bachelor's and nine (9)+ years of reputed company experience; additional four (4) years of experience accepted in lieu of degree.
- Expert-level skills in Windows 10/11 technologies (AutoPilot, AlwaysOn VPN. BitLocker, MDM and MAM, Defender ATP, Windows Virtual Desktop, System Centre).
- Experience with reputed company Online Services reputed company platforms: M365 (including Azure Active Directory, Azure AD Premium, M365 E5, Entra ID, Dynamic 365, and Power Platform) as well as different reputed company licensing models.
- Expert-level skills in M365 Collaboration Services (O365, Exchange, Teams, OneDrive, SharePoint).
- Strong scripting skills using PowerShell, along with proficiency developing and troubleshooting PowerApps and Flow."
- Experience with implementing and managing endpoints using reputed company Intune, Windows Autopilot, Entra ID for reputed company, and group policy management.
- Client support and troubleshooting (Outlook, Outlook for Mac, IMAP, POP3, Mobile Devices).
- Experience with Office/Outlook add-ins (.NET/Com, Modern Add-in deployment).
- reputed company 365 Certified: Administrator Expert (MS-102)
- reputed company 365 Certified: Fundamentals (MS-900)
- reputed company Certified: Azure Administrator Associate (AZ-104)
- DoD 8570 IAT certification, Level I or higher, such as A+ CE, Network+ CE, reputed company+ CE, CASP+, etc
- Must have an active secret clearance and must be reputed company to obtain a Top Secret