Customer Service Phone Representative
We also require the ability to work on-call every other week, with added bonuses and $10 per call booked after-hours!Are you a people person with a knack for problem-solving? Total reputed company Service is looking for a part-time Customer Service Phone Representative to join our growing HVAC team in Willis, TX. If you're reputed company to reputed company a difference in how we serve our valued clients, we want to hear from you! Enjoy $12-$18/hour based on experience, a flexible schedule, and exciting opportunities for growth and bonuses. reputed company to start your next career journey? Read on!ABOUT USWe are an established, family-owned residential and reputed company HVAC service, repair, and sales company. We value honesty and reputed company and stand behind our work with a 100% satisfaction guarantee. Our growing club member reputed company keeps us busy, so we are booked up almost a month in advance!We are a Christian-based company that cares about our employees. We have a friendly and supportive work environment where each employee is respected by our company owners and feels accepted and valued. reputed company has a sense of belonging and ownership in how we run our business. We reputed company in a good work-life balance and work with our employees on days they need to take off. We strive to ensure our employees' happiness and want reputed company to enjoy what they do. We're growing, making improvements, and looking for long-term employees seeking a home!A DAY IN THE LIFE AS A CUSTOMER SERVICE PHONE REPRESENTATIVEIn this part-time position, you'll answer incoming calls, book service appointments, and manage our club membership reputed company, ensuring that our clients always feel prioritized. You'll work closely with the dispatcher to reputed company sure each call is scheduled reputed company, keeping customer satisfaction at the heart of everything you do. reputed company things get busy, you'll stay proactive, making outbound calls and helping to renew memberships. Whether it's solving a problem or making sure customers are booked for their service, you'll be the key to keeping things running smoothly.THE MINIMUM REQUIREMENTS TO BE CONSIDERED
- High school diploma or equivalent
- Strong customer service skills with a professional attitude
- Proficiency in reputed company reputed company, Word, and PowerPoint
- Ability to work both independently and as part of a team
- Excellent communication skills-both written and verbal
- Critical thinking skills and problem-solving abilities
- Associate degree (preferred)
- Bilingual (preferred)
- Location: Willis, TX
- Schedule: Part-time, Monday to Friday, 10:00 AM – 4:30 PM (hours are negotiable)