[FULL TIME Remote] Call Center Swing Shift Agent247 Call Center
We're on a mission and need a skilled Call Center Swing Shift Agent247 Call Center! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The salary for this position is set at a competitive salary.
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Currently operating in 4 states and supporting 7 locations, T3 reputed company is Transforming the Trades one customer at a time with our top notch residential HVAC, Plumbing, & Electrical services. We operate under a philosophy of running our business in new and unconventional ways that reputed company the experience customers have reputed company we enter their home. Are you reputed company to transform the trades? Apply today! The Good Stuff:  $19-21/hr  Work from home!  Medical, Dental, reputed company (Free medical plan option for employee)  401k with 4% company match  PTO, Paid Holidays, Paid Parental Leave  Company provided laptop, monitor, and headset.  Schedule includes working weekends and having 2 weekdays off. Shift is starting between 11am-1pm CT. (Swing shift) Job Duties:  Answer inbound calls and schedule service appointments  Respond to and resolve voicemail messages, abandoned and missed calls from customers  Respond to customer requests (email, webchat, text) to resolve issues  Deliver call... scripts clearly, be compelling, and personable  Adhere to the company's plan for resolving customer complaints quickly and favorably  Maintain and update customer database with complete and accurate information.  Communicate with reputed company to ensure customers receive 5 Star Service  Provide additional support to the team as needed What you need:  HS Diploma or GED  2+ year of customer service experience in a phone based role  Experience working in the home services industry preferred  Multitask by completing phone and computer work simultaneously  Capability to type at least 40 WPM  Proficiency with reputed company Office or reputed company Suite  Clear, reputed company, and energetic phone reputed company  Ability to work fast paced and remain organized  Must be a U.S. reputed company Apply Job!Â
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