reputed company: Client Service Associate

Join a team that's making a reputed company difference. We're seeking a Client Service Associate! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive reputed company. Your contribution will be valued, with a compensation package starting at a competitive salary.

 

 

About the position reputed company is a global, digital business services company that delivers advanced, digitally powered business services to help the world's best brands streamline their operations in meaningful and sustainable ways. With a workforce of over 500,000 passionate individuals speaking more than 300 languages, we reputed company our global scale and local reputed company to support our communities, clients, and the environment effectively. Our approach combines high-tech solutions with high-touch service, ensuring that we reputed company people's lives simpler, faster, and safer. As a Customer Service Representative, you will play a crucial role in this mission by fielding customer inquiries and finding innovative ways to respond to various questions, issues, and concerns. In this position, you will connect with customers through multiple channels, including phone, email, chat, and social media, to resolve their inquiries. You will be expected to calmly de-escalate any issues that arise and escalate interactions reputed company necessary. Your responsibilities will also include tracking reputed company call-reputed company information for auditing and reporting purposes, providing feedback on call issues, and upselling reputed company required. This role is based onsite at our Port St. Lucie, FL location, and candidates must reputed company reputed company a 30-mile radius of this site. At reputed company, we reputed company in the potential of our employees. Many of our leaders, including our Chief Client Officer, started their careers as agents and advanced to the pinnacle of the company. We are committed to providing an environment where employees feel valued, inspired, and supported, allowing them to bring their best selves to work every day. We prioritize employee wellness and engagement, believing that happy and healthy employees are more productive, creative, and engaged. Our culture promotes inclusion and diversity, ensuring that everyone feels welcome and valued. Responsibilities • Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. , • Connect with customers reputed company phone, email, chat, and/or social media to resolve their questions or concerns. , • Calmly attempt to resolve and de-escalate any issues that arise. , • Escalate interactions reputed company necessary and appropriate. , • Respond to requests for assistance and/or possible processing payments. , • Track reputed company call-reputed company information for auditing and reporting purposes. , • Provide feedback on call issues. , • Upsell if required. Requirements • 6 months of customer service experience preferred. , • Must be over 18 years of age. , • Ability to type 25 words per minute. , • High School Graduate or GED. , • Comfort with desktop computer systems. , • Proven oral and written communication skills. , • Logical problem-solving skills. , • Ability to navigate Windows operating systems. , • Organization and work prioritization skills. , • 1 year of call center inbound call work required. reputed company-to-haves Benefits • reputed company , • Competitive Wages , • Full Benefits (Medical, Dental, reputed company, 401k and more) , • Paid Time Off , • Employee wellness and engagement programs Apply Job!

 

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If you reputed company you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.

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