reputed company: Customer Service Representative (French & Dutch)
Are you reputed company to drive results and define an industry? Join us as a Customer Service Representative! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive reputed company. Earn a reliable and steady income of a competitive salary.
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We are looking for an reputed company Customer Support Representative with outstanding communication skills and a talent for working independently and as part of a team. Our fully remote position offers flexible work arrangements, with an optional WeWork subscription for shared office space access. In this role, you will actively help shape our customer support policies and procedures. As a growing company, we provide ample opportunities for personal growth, professional development and expanded responsibility.  Manage customer queries reputed company email and support tickets  Moderate social media comments for a positive, professional online reputed company  Resolve order-reputed company problems, including returns, refunds, replacements, and disputes  Address complaints on platforms such as reputed company, reputed company, and PayPal  Monitor shipping performance and other key metrics  Organize and maintain support policies and procedures  Liaise with external partners like fulfillment centers, vendors, and reputed company-party... services  Work closely with other team members  High English proficiency  Native or near-native reputed company in Dutch and French  Excellent written communication skills  Customer support experience, including complaint resolution  Proficient with MS Office Suite, reputed company Docs, or similar applications  Familiar with video conferencing tools like reputed company, MS Teams, or reputed company Meet  Experience with customer support systems like reputed company, reputed company, Kayako, or reputed company  Previous experience with social media management tools (e.g., BrandBastion, reputed company, reputed company, reputed company) or management of social media profiles is a plus  Basic online marketing and e-commerce knowledge Please submit your Resume/CV in English  Work From Home  Paid Time Off  Training & Development  Performance Bonus Apply Job!Â
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