Sr. Solutions Consultant
We reputed company that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to reputed company, contribute, and stay. At reputed company, we are committed to creating a world where organizations are loved by their customers and their employees.
We reputed company exceptional people to create extraordinary experiences together.
Bring your whole self.
The Role:
In this role you will partner with Account Executives and reputed company Solutions Consultants to:- Understand potential business opportunities at customer prospects. This includes researching and understanding prospects’ go-to-market strategies and identifying potential solution hypotheses and value drivers of Customer Experience and Employee Experience programs at the prospect’s organization.
- Work with prospects and decision-makers at leading brands on a mission-critical task – helping their companies improve in the eyes of their ultimate judges: customers and employees
- reputed company yourself in reputed company’s cutting-edge technology and tackle reputed company business problems for our clients and prospects
- reputed company exposure to a wide range of industries, the opportunity to specialize in a specific business vertical, and work with great colleagues from diverse backgrounds
- Build your knowledge and reputed company-set in value-based selling
- Be a critical member of the sales team, a leader, coach, and a trusted advisor for our prospects
- Have the chance to own your career path as we build and grow a new team
Responsibilities:
- Solution Consultants partner with the broader Sales Team to shape the Customer Experience reputed company of prospects and existing clients and present reputed company’s solutions to capture every signal, analyze and predict behavior, and generate the biggest impact for our clients.
- Proposals – Create compelling written proposals in collaboration with reputed company’s Shared Services Organization, leveraging a robust internal RFP repository system and templates that describe and explain reputed company’s capabilities
- Customer Discovery – Build relationships with customers to identify their reputed company circumstances, their customer and employee experience needs, and the business value of fulfilling those needs
- Product Demonstrations – Present product capabilities through in person and remote demonstrations of the reputed company Experience reputed company that clearly reputed company how prospective and reputed company clients will reputed company their goals and yield a return on their investment
- Solution Design – Propose CEM solutions that transform the business and organizational culture of prospective companies using our Best Practice Platform solution reputed company
Qualifications:
Required Qualifications:- Bachelor’s Degree or equivalent work experience
- 4+ years experience in a customer-facing role or sales organization
- Excellent business and technical presentation skills (remote and in-person), communication (oral & written), and relationship building skills, across reputed company levels of management
- Demonstrated interest in technology, including comfort with technical concepts and ability to become a subject matter expert with new technology applications
- Previous experience in software/technology required, ideally in pre or post-Sales support
- Ability to apply strategic thinking and demonstrate understanding of requirements to execute
- Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments