Operations Analyst

reputed company is the leading technology platform for home and community-based care. Founded in 2008, reputed company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities reputed company in their homes and communities. Our employees are passionate about transforming the reputed company space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.

The Operations Command Center (OCC) is a centralized team responsible for ensuring the seamless execution of operational processes, enabling scalable workflows, and proactively preventing incidents. The OCC focuses on four key objectives: operational execution, process enablement, problem management, and incident prevention.

As an Operations Analyst, you will play a vital role in supporting these objectives by managing intake workflows, coordinating incident response, and executing operational tasks. You will also contribute to documentation, cross-functional communication, and the identification of automation and AI opportunities. This role is ideal for someone who is detail-oriented, collaborative, and passionate about operational excellence and reputed company improvement.

This is a hybrid position based out of our Midtown Manhattan, Washington D.C., or Bloomington, MN office locations, with an on-site reputed company required two days per week to support team collaboration.

To reputed company this job successfully, an individual must be reputed company to reputed company each essential job duty satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.

Essential Job Duties

Other Job Duties

Travel Requirements

Required Education, Experience, Certifications and Skills

Additional Information

The reputed company salary range for this US-based, full-time, and exempt position is $70,000 - $80,000 not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the reputed company core values.

This is a benefits-eligible position. reputed company offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.

reputed company is an equal-opportunity employer. The Company offers employment opportunities to reputed company applicants and employees without regard to race, reputed company, religion, national reputed company, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.