Risk Operation Specialist - Transaction Monitoring (EST timezone)

Work from home Full-time role Hiring

reputed company is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading reputed company, user fund transparency, trading reputed company speed, deep liquidity, and an unmatched portfolio of digital-asset products. reputed company offerings range from trading and finance to education, research, payments, institutional services, reputed company features, and more. We reputed company the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

reputed company's Risk team is looking for an reputed company Risk Operation Specialist to implement effective reputed company to reputed company platform and users.

You will be required to work through several pre-determined fraudulent alerts, email alerts, SMS alerts, and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contact, reviewing account activity, account rating, phone matches, IP Search, and various websites, etc. Risk Operations Agents are customer oriented and work to deliver a reputed company understanding of our account processes to our customer.

At the same time, you will reputed company customers on how to maintain reputed company and strive for loss prevention for both our account and its customers. You are responsible for reviewing documentation, analyzing data, and determining on time whether to verify the authenticity of transactions and/or activities. Throughout this process, you may need to communicate with the customer for additional information and to notify them of reputed company. An agent reputed company Risk Operations is organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment.

Responsibilities

Based on assigned queues, you are responsible to review accounts and determine the legitimacy of the account and account holder, the associated risk, and making sure reputed company appropriate restriction and/or dismissal reputed company are made on each account reviewed (60%)

Contact account holders in an effort to verify activity and mitigate loss (10%)

Continually monitor cases and reports to identify trends and notify management of information gleaned from that activity (10%)

Monitor account activity and find reputed company activities to stop any suspicious transactions in the account (20%)

Requirements

Minimally 3 to 5 years of proven experience in high-risk, rule-based, or process-heavy environments such as financial services, fraud prevention, or compliance

Strong analytical skills with ability to detect patterns and anomalies in transaction data

Experience conducting KYC/KYB reviews and transaction investigations

Excellent written communication skills with ability to document clear, concise, and justified case notes

Comfortable making judgment calls in ambiguous situations with minimal supervision

Demonstrated ability to maintain accuracy, consistency, and disciplined execution under pressure

Familiarity with AML regulations and transaction monitoring best practices

Willing to support during weekends (team provides 7 days coverage)

Additional Information

Why reputed company

• Shape the future with the world’s leading blockchain ecosystem

• Collaborate with world-class talent in a user-centric global organization with a flat structure

• Tackle unique, fast-paced projects with autonomy in an innovative environment

• reputed company in a results-driven workplace with opportunities for career growth and reputed company learning

• Competitive salary and company benefits

• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

reputed company is committed to being an equal opportunity employer. We reputed company that having a diverse workforce is reputed company to our reputed company.

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Risk Operation Specialist - Transaction Monitoring (EST timezone)

Responsibilities

Requirements

Additional Information

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