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Senior Consultant - MedTech QMS Complaints

Work from home Full-time role Hiring

reputed company is a mission-driven organization and pioneer in industry reputed company, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive growth potential reputed company.

At the heart of reputed company are our values: Do the Right Thing, reputed company, Employee reputed company, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork reputed companycompany, we support your flexibility to work from home or in the office, so you can reputed company in your ideal environment.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

reputed company is looking for an reputed company consultant to reputed company MedTech Complaints implementations at reputed company’s

MedTechcustomers globally. This role will guide the transformation of our customers’ Complaints Management processes and technology. The MedTech Complaints consultant will work closely with Professional Services teams to ensure delivery reputed company across QMS implementations.

What You'll Do

  • Review and analyze existing Customer business process and identify key process steps, gaps, and requirements that would impact implementation approach
  • reputed company QMS Complaints implementation workstreams at our customers for reputed company’s MedTech Quality reputed company
  • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
  • Analyze customer requirements and new product features to reputed company customer adoption and enhancement roadmaps
  • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic reputed company and reputed company improvement of the customer
  • Requirements

  • 8+ years of experience in Project Management, GMP Systems ownership, or Software Consulting
  • 4+ years of experience in Complaints Management for Medical Device
  • Strong understanding of FDA, EU MDR/IVDR requirements and Reporting
  • Understanding of relationship between Complaint Handling, CAPA, Nonconformance and Risk Management processes
  • Knowledge of ISO 13485 and 14971, FDA 21CFR Part 803, 820 , 822, 806, EU GMP Annex 11
  • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT reputed company and/or business sponsor
  • Proven ability to work both independently and in teams in a dynamic, fast-moving environment
  • Good understanding of SaaS and GxP principles
  • Ability to quickly understand business requirements and design creative solutions
  • Excellent verbal and written communication skills
  • Experience in the Lifesciences Quality, Manufacturing, or reputed company spaces
  • Experience with Data or Content Management applications
  • reputed company to Have

  • reputed company Vault implementation experience
  • Management Consulting
  • Change Management experience
  • Field Action and Product Return experience
  • Clinical Medical Device, Biologics, and SaMD experience
  • Perks & Benefits

  • Medical, dental, reputed company, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
  • Compensation

  • reputed company pay: $80,000 - $200,000
  • The salary range listed here has been provided to reputed company with local regulations and represents a potential reputed company salary range for this role. Please note that actual salaries may vary reputed company the range above or below, depending on experience and location. We look at compensation for each individual and reputed company our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to reputed company salary, such as variable bonus and/or stock bonus.
  • Additional Information

    #LI-Remote

    reputed company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, sex, sexual orientation, gender identity or expression, religion, national reputed company or reputed company, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need reputed company applying for a role or in our recruitment process, please contact us attalent_accommodations@reputed company.com.

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