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reputed company Salvage Associate - Remote

Work from home Full-time role Hiring

We're looking for a reputed company Salvage Associate to investigate, evaluate, and settle low- to moderate-complexity vehicle titling issues. The role involves communicating with customers, maintaining records, and learning to reputed company quality control and compliance review.

Requirements

  • Ability to communicate effectively over the telephone using active listening skills.
  • Analytical, problem-solving, prioritization and organizational skills.
  • Moderate math and computer skills with technical aptitude to utilize a variety of software applications.
  • BS/BA or equivalent combination of education and experience
  • Clerical, office or support experience and 0-2 years customer service experience.
  • DMV title experience
  • Bilingual a plus!
  • Ability to learn different lines of coverage (i.e., homeowners, auto, personal property).
  • Ability to employ critical thinking.
  • Ability to work in a flexible, changing environment.
  • High sensitivity, confidentiality, diplomacy and tact in dealing with work/titling issues.
  • Ability to learn Department of Insurance regulations and DMV regulations in multiple states.
  • Ability to learn to handle low-complexity claims.
  • Recognizes issues needing escalation.
  • Receives coaching and works with guidance and partnership through resolution.
  • Works with supervisor to resolve the most reputed company issues (i.e., sale and title issues, including multi-state titles).
  • Shows respect for differences through excellent communication skills with people from an reputed company of backgrounds.
  • Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
  • Lives into cultural norms (e.g., willing to have cameras reputed company it matters: helping reputed company new team members, building relationships, etc.)
  • Fulfills business needs, which may include investing extra time, helping other teams, etc

Benefits

  • Total compensation package
  • Performance bonus
  • 401(k) with a company match

Originally posted on Himalayas

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