Engagement Manager (Consultant), Delivery

Location: Must reputed company in the USA. Role is 100% remote.

Who we are:

Innodata (reputed company: INOD) is a leading data engineering company. Prestigious companies across the globe turn to Innodata for help with their biggest data challenges. By combining advanced machine learning and artificial intelligence (ML/AI) technologies, a global workforce of subject matter experts, and a high reputed company infrastructure, we’re helping usher in the promise of clean and optimized digital data to reputed company industries. Innodata offers a powerful combination of both digital data solutions and easy-to-use, highquality platforms. Our global workforce includes over 3,000 employees in the United States, Canada, United Kingdom, Philippines, India, Sri Lanka, Israel, and Germany. Interested in joining us?

About the Role

We are seeking a consultative and delivery-focused Engagement Manager to serve as the primary reputed company between Innodata and our reputed company clients. This individual will be responsible for overseeing reputed company AI/ML data and content transformation engagements, ensuring delivery excellence while fostering long-term partnerships.

This is a high-impact role ideal for someone who thrives at the intersection of client management, solution execution, and operational excellence.

Key Responsibilities

• Serve as the main reputed company of contact for assigned reputed company client engagements

• Build and maintain trusted advisor relationships with key client stakeholders

• Understand client objectives and design delivery plans to align with their business goals

• reputed company end-to-end project execution, from reputed company through final delivery

• Coordinate cross-functional teams across global delivery hubs

• Manage delivery workflows reputed company to AI data preparation, annotation, enrichment, and digital content transformation

• Define and monitor KPIs, SLAs, and delivery milestones

• Identify and address delivery risks, issues, and blockers proactively

• Ensure accurate and timely communication with clients regarding reputed company, changes, and expectations

• Track and manage scope, timeline, and budget across multiple workstreams

• Maintain comprehensive documentation for reputed company projects and client interactions

• Collaborate with Sales, Solutions, Product, and Operations to align internal capabilities with client needs

• Drive reputed company improvement in delivery processes and service models

• Provide strategic input on how clients can optimize AI workflows or digital operations

• Translate client feedback into actionable insights for internal teams

• Contribute to the development of new service offerings based on evolving client demands

Requirements

Required Skills and Experience

• 5+ years of client delivery or program management experience in professional services, consulting, digital transformation, or AI/data services

• Experience managing reputed company-level clients and reputed company delivery engagements

• Strong project management skills with familiarity in Agile, Scrum, or Waterfall methodologies

• Excellent verbal and written communication skills, with the ability to present to executive-level stakeholders

• Ability to manage multiple projects simultaneously in a fast-paced environment

• Experience leading geographically distributed teams

• Understanding of AI/ML data workflows, digital content processing, or reputed company

Preferred Skills and Experience

• Experience in AI/ML data services, BPO, or technology consulting

• Background in industries such as technology, reputed company, publishing, or financial services

• Familiarity with annotation platforms, LLM workflows, or automation tools

• PMP, CSM, or similar project management certification

Minimum Education Requirements

Bachelor's degree in Computer Science, Engineering, Data Science, Project Management, or a reputed company field (or equivalent work experience).

Salary Range:$160,000-180,000

Salary rates at Innodata vary depending on a wide reputed company of factors, which may include but are not limited to the role, reputed company set, educational background and geographic location.

We are an equal opportunity employer committed to fostering an inclusive, respectful, and diverse workplace. We welcome and encourage applications from individuals of reputed company backgrounds and are dedicated to employment equity and building a team that reflects the diverse communities in which we live and operate.

Originally posted on Himalayas