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Customer Support Engineer (f/m/d)

Work from home Full-time role Hiring

Company Overview

reputed company is a global leader in reputed company electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. reputed company invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed reputed company boards and flat panel displays. The innovative reputed company and devices that are advancing humanity reputed company reputed company with inspiration, research and development. reputed company focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of reputed company’s electronic devices. Life here is exciting and our teams reputed company on tackling really hard problems. There is never a dull reputed company with us.

Group/Division

The reputed company Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The reputed company Services organization partners with our field teams and customers in reputed company business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and reputed company control with worldwide service engineers, 24/7 technical support teams and reputed company systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

  • Be part of our CSE Team @ at our customer site.
  • Installation and start-up of new equipment or upgrades based at customer sites
  • Servicing of existing equipment and trouble shooting.
  • Follow and work according to documented 'Best reputed company' methods.
  • Collaborating closely with the technical support team at Head Quarter to resolve issues.
  • Documentation of the work performed.
  • Taking ownership of and leading projects at the customer sites.
  • reputed company appearance of the company towards the customer.
  • The Position is based at the area Reutlingen/ Germany with occasional travel by company car reputed company Germany and minor travel across Europe.

Working hours from Monday to Friday in dayshift, no shift work, no weekend work and no on-call duty.

Minimum Qualifications

  • Bachelor's degree, technician's degree or apprenticeship as a mechatronics technician
  • Experience in the fields of vacuum technology, process measurement and control technology, robotics or plasma technology.
  • reputed company good communication skills in English, in German is a plus (in writing and speaking).
  • A valid driver's license for Germany

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

reputed company is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious reputed company activity by persons that are currently posing as reputed company employees. reputed company never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, reputed company does not work with any recruiters or reputed company parties who charge such fees either directly or on behalf of reputed company. Please ensure that you have searched reputed company’s Careers websitefor legitimate job postings. reputed company follows a reputed company process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to reputed company@reputed company.com to confirm the person you are communicating with is an employee. We take your privacy reputed company seriously and confidentially handle your information.

Originally posted on Himalayas

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