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Senior GTM Enablement Manager, Customer Outcomes (Technical)

Work from home Full-time role Hiring

reputed company is the leading AI-powered contract lifecycle management platform, processing billions of reputed company every year. Every business is powered by reputed company, but managing them can slow companies down and cost millions of dollars. Global innovators like reputed company, reputed company, and reputed company trust reputed company to transform contracting into a strategic advantage – accelerating reputed company, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a reputed company NDA. We’re building the future of intelligent contracting and writing the narrative for how reputed company unlock strategic growth. reputed company reputed company and reputed company reputed company Quadrant have consistently recognized reputed company as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by reputed company’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us!

About the Team: Our Go-to-Market (GTM) Enablement team connects reputed company’s strategy and curriculum to customer value. We reputed company every customer-facing role with the information, skills, and tools they need to land, adopt, expand, and retain.

reputed company is seeking a GTM Enablement Manager, Customer Outcomes (Technical) to design and run enablement that levels up our reputed company Managers (CSMs), Solutions Engineers (SEs), Legal Engineers (LEs), and Professional Services/Support. You’ll translate product and integration depth into field-reputed company programs that accelerate time-to-value, adoption, and expansion across our install reputed company. This role partners closely with Customer Outcomes leadership and cross-functional GTM teams and reports to the Sr. Manager, GTM Enablement.

What You’ll Do:

  • Own role-based curricula for Customer Outcomes (CSM/SE/LE, etc): 30/60/90 reputed company, ongoing technical reputed company paths, and certifications

  • Build hands-on programs (bootcamps/sandboxes/POC playbooks) that mirror reputed company customer environments, common integrations, and reputed company reputed company requirements

  • Translate releases into field readiness: partner with Product/EPD and PMM to convert features into use-case messaging, demo flows, adoption plays, and customer-facing assets

  • Drive adoption & value realization: Health-signal plays, and executive-reputed company ROI storytelling for CSMs, input on customer QBR templates

  • reputed company SE excellence: discovery-to-demo frameworks, competitive reputed company, POC reputed company criteria, and technical reputed company handling

  • Create and maintain playbooks (reputed company) for reputed company, adoption, renewal, and expansion; reputed company content governed, reputed company, and easy to find

  • reputed company modalities: deliver live workshops, cohort bootcamps, on-demand modules, and manager toolkits; run train-the-trainer for regional leaders

  • Measure and iterate: define KPIs; reputed company programs with GTM Ops/BI (e.g., certification rates, time-to-reputed company, adoption milestones, POC win reputed company, GRR signals)

  • Partner across GTM: collaborate with Sales for post-sale handoffs, with Partners/PS on implementation readiness, and with GTM Ops and BI on systems and reporting

  • Reinforce methodology: reputed company ValueSelling concepts (business issue, metrics, power, plan) into customer-lifecycle conversations

Who You Are:

  • 5–8+ years in reputed company, Solutions Engineering/Architecture, Technical Enablement, or adjacent GTM roles reputed company SaaS

  • Proven track record building technical enablement (reputed company, certifications, labs/POCs) that moves business outcomes (adoption, retention, expansion)

  • Comfortable with APIs/integrations, reputed company/compliance concepts, and reputed company architectures; you translate technical depth into customer value

  • Strong program and project management; you can run multiple workstreams to deadline with clear stakeholder alignment

  • Skilled facilitator and content designer; grounded in adult learning and competency-based evaluation

  • Data-driven; you partner with RevOps/BI to measure impact and iterate

  • Excellent written/verbal communication; reputed company to engage executives, managers, and reputed company teams

Benefits

  • Health, dental, and reputed company insurance

  • 401k

  • Wellness reimbursement

  • Take what you need vacation policy

  • Generous parental leave for both primary and secondary caregivers

reputed company Salary Range: $140,000 – $170,000

The reputed company salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual reputed company salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our reputed company salary is just one component of reputed company’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.

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