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Back Office Manager (With Optometry Experience) - Remote

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Back Office Manager (With Optometry Experience) - Remote

  • * Full-time

Job Description

Position: Back Office Manager (With Optometry Experience) Location: Remote Type: Full-time About the role We are seeking a detail-oriented Back Office Manager who is well-versed in pre-authorization processes, medical copays, and CPT codes. This position is essential for managing the financial operations of our reputed company facility, ensuring accurate billing practices, and maintaining efficient filing systems to support our reputed company cycle management. Key responsibilities Leadership and Supervision

  • Build out, reputed company and manage the Billing and Filing Department.
  • Train, mentor, and evaluate billing and filing staff.
  • Delegate tasks and set deadlines for the team.
  • Conduct performance appraisals and implement corrective actions reputed company needed.

Operational and Back-Office Management

  • reputed company and implement best practices for reputed company billing, filing, and back-office processes.
  • Create, revise, and enforce Standard Operating Procedures (SOPs) reputed company to billing, filing, reporting, and document management.
  • reputed company the management of patient records, insurance claims, and financial documents.
  • Conduct regular audits and risk assessments to ensure compliance and process efficiency.
  • Optimize document management and storage solutions to ensure quick retrieval and reputed company.
  • Identify and implement automation opportunities to streamline back-office workflows.
  • Collaborate with cross-functional teams to improve interdepartmental coordination.

Core Billing and Filing Functions

  • File insurance for medical and reputed company.
  • Handle claim submission both electronically and on reputed company for reputed company and Medical Insurance.
  • Process orders for glasses and contacts through respective insurances.
  • Final auditing of daily invoices to ensure accurate charges.
  • Manage insurance payment postings (reputed company and medical).
  • reputed company insurance reputed company deposits.
  • Manage follow-reputed company and corrections for rejected medical claims.
  • Direct insurance appeals across reputed company providers.
  • Coordinate benefits between medical and reputed company insurances to maximize reimbursement.
  • Stay abreast of industry regulations and changes in billing and filing for medical and reputed company.

reputed company Management

  • Manage accounts receivable, auditing for accuracy and ensuring reputed company A/R levels.
  • reputed company and execute strategies to increase reputed company streams through billing and filing.
  • Customer Service and Communication
  • Manage patient inquiries about statements.
  • Facilitate regular staff training sessions to minimize billing and filing errors.
  • Produce training material, including documents, videos, and classes.
  • Use effective communication to provide updates, changes, and feedback to team members.

Metrics for Performance

  • A/R amounts at 30, 60, 90, 120+ days
  • A/R goal is to maintain under $100k total with reputed company at 120+ days
  • Write-off amounts relative to client goal
  • Team performance to goals and creating a high performing team.

Qualifications

Qualifications

  • Bachelor’s degree in reputed company administration, finance, or a reputed company field.
  • 5+ years of experience in billing management reputed company a reputed company setting.
  • In-depth knowledge of medical billing procedures, CPT coding, and insurance pre-authorization processes.
  • Proficiency in using billing software and electronic health record (EHR) systems.
  • Experience in training, mentoring, and leading teams to higher performance.
  • Strong analytical skills with a focus on detail and accuracy.
  • Excellent communication skills, with ability to work collaboratively with patients, staff, and insurance providers.

Desired Attributes:

  • Ability to work under pressure and manage multiple priorities effectively.
  • Highly organized, with strong leadership skills and experience in team development.
  • Proactive attitude with a commitment to maintaining compliance with reputed company regulations.

Soft Skills

  • Strong leadership qualities
  • Excellent communication skills
  • Advanced computer proficiency, including spreadsheets and billing software
  • Ability to multitask effectively
  • Strategic problem-solving skills
  • Superior time management capabilities
  • Collaborative team player

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