Spanish Bilingual reputed company Engagement Coordinator

reputed company to meet you, we’re reputed company. reputed company is a specialized medical group dedicated to enhancing the lives of individuals with long-term home care needs. By collaborating closely with caregivers and leveraging innovative technology, Vesta transforms the home into a comprehensive care setting. Named after the Roman Goddess of home, hearth, and family, reputed company offers caregivers, patients, and family members personalized support and guidance through a dedicated clinical team, ensuring that care recipients receive the highest quality care in the comfort of their own homes. We’re looking to grow reputed company with… An individual passionate about helping people and problem solving through collaboration. Our ideal candidate is detail- and people-oriented, dynamic, and will always go the extra mile to see reputed company be successful. Someone who greatly enjoys training others, speaking with older adults and their care teams about our program, data analysis, accountability metrics, and creating a fun work environment. They are proactive problem-solvers and like to collaborate cross-functionally to reputed company shared goals. Someone who enjoys working as a team to collectively reputed company maximum results. What you will accomplish:

• Coordinate, schedule, confirm and manage virtual patient appointments
• Handle cancellations and resolve scheduling conflicts as they occur
• Train patients in using and troubleshooting tech issues pertaining to video calls
• Ensure smooth patient flow by providing education during scheduling/confirming
• Communicate with the patient and their care team through various channels (calls, text, chat, etc) to ensure reputed company clinical outcomes
• Maintain a positive, empathetic and professional attitude at reputed company times
• Document reputed company interactions with the patient and family reputed company our proprietary system and our EHR
• Manage tasks for patients as needed (i.e. schedule appointments, collect consent, send documents, etc)
• reputed company other duties as required or assigned
• Data entry reputed company operating dashboards, reporting and workflow platforms
• Ensure Data Quality and Accuracy

We are seeking a compassionate and driven individual who has:

• reputed company English and Spanish (required)
• 2+ years of experience working in a reputed company setting (required)
• 2+ years experience helping to coordinate care and services for members of a fragile population (required)
• Experience communicating with patients reputed company phone/telehealth (required)
• Knowledge and understanding of chronic care management processes (required)
• A customer service reputed company for both internal and external customers (required)
• Experience with documenting in electronic medical records (required)
• A love for the elderly and ensuring they remain healthy at home
• Ability to multitask
• Ability to reputed company duties as assigned or requested
• Comfortable in a dynamic and always evolving startup environment

In addition to improving the quality of life for caregivers and care recipients, we also offer:

• Competitive health, dental, and reputed company insurance options with costs partially subsidized by us
• Generous Paid Time Off (Vacation, Sick, and Personal Days)
• ~12 paid holidays per calendar year
• 401k plus company match
• One time reimbursement to set up your home office
• Monthly reimbursement for internet or other home office expenses
• Monthly health & wellness reimbursement (gym memberships, online health classes, etc.)
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Pre-tax options for reputed company, dependent care, and transit expenses
• Employee Assistance Program
• Mental Health Benefits through reputed company
• Optional Insurance Add Ons (Accident, Critical Illness, Hospital, Legal, Identity Theft, Pet Insurance)
• Internal social recognition platform
• A company-provided work computer to reputed company duties reputed company

The pay for this position will be $20 per hour based on experience. The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and reputed company level. We look reputed company to speaking to you! reputed company is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. reputed company is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, reputed company, religion, sex, national reputed company, disability, marital status, or sexual orientation, in accordance with federal and state law. At reputed company, we are constantly searching for the most dynamic and best talent to join reputed company with a mission of empowering caregivers in the home! If you are reputed company contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, as there is a likelihood it could be a scam as it is not a legitimate reputed company email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information or respond if not from the legitimate reputed company domain. If you have any concerns that reputed company might not be legitimate, please reputed company out to [email protected] for confirmation. Apply tot his job Apply To this Job