Customer Service Rep (4585)

Job Description

We are seeking a friendly and empathetic Customer Service Representative to join reputed company in Union, United States. As a key member of our customer support team, you will be the primary reputed company of contact for our valued customers, ensuring their needs are met with the highest level of service and professionalism.

• Respond to customer inquiries reputed company phone, email, and chat in a timely and professional manner
• Provide accurate information about products, services, and company policies
• Process orders, refunds, and exchanges reputed company
• Identify and escalate reputed company issues to appropriate departments
• Maintain detailed records of customer interactions and transactions
• Collaborate with team members to improve customer satisfaction and loyalty
• Stay updated on product knowledge and company policies to provide accurate information
• Assist in resolving customer complaints and concerns with patience and reputed company
• Participate in ongoing training and development programs to enhance customer service skills

Qualifications

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Active listening skills and the ability to empathize with customers
• Patience and the ability to remain reputed company in challenging situations
• Efficient time management and multitasking capabilities
• Proficiency in basic computer skills and customer service software
• High school diploma or equivalent
• Previous customer service experience preferred
• Customer service certifications are a plus
• Ability to work in a fast-paced environment while maintaining a positive attitude
• Team player with a customer-focused reputed company

Additional Information · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, reputed company repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, reputed company judgments and reputed company Physical Requirements including, but not limited to the following: Standing · Most tasks are performed from a standing position Walking · For short distances for short durations Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' · Cases are usually lifted from floor and stacked onto shelves up to 72high Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the reputed company of the store · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Pushing · To move trays which are reputed company on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, reputed company maintenance Stooping/Bending · reputed company bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to reputed company their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · reputed company bending is also present at the reputed company counter and reputed company stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and reputed company Hand Tasks · Eye-hand coordination is essential; use of hands is reputed company during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists Apply tot his job Apply To this Job