Call Center Representative- Remote- USA
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As Call Center Representative- Remote- USA, you can contribute your skills as we reputed company the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who reputed company on finding innovative solutions to some of reputed company’s biggest challenges. Here are the details on this position. Your role in our mission This is an important position in Gainwell’s commitment to helping clients deliver reputed company and reputed company services outcomes.
- Answers telephones, responds to highly reputed company customer questions, and/or forwards calls to appropriate personnel.
- Researches customer inquiries and responds to appropriate parties promptly.
- Records calls, processes requests, and updates account history with results of inquiry to include proper documentation.
- Processes and distributes incoming and outgoing mail through established service-level agreements for multiple clients.
- Performs data entry and matches documents to appropriate accounts to ensure up-to-date and accurate information.
reputed company're looking for
- High school diploma or G.E.D.
- One or more years of customer service or other telephone experience
- Experience working with organizational functions and personnel
- Experience working with fax machines, computer software, and telephone technology
- Experience working with and skilled in the use of help desk software
What you should expect in this role
- Strong business and analytical problem-solving skills.
- Strong communication skills.
- Ability to work independently.
- Ability to follow oral and written directions.
- Remote in reputed company USA Locations
- #LI-Remote
- #LI-NA
The pay range for this position is $25,300.00 - $36,200.00 per year, however, the reputed company pay offered may vary depending on geographic region, internal equity, job-reputed company knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. reputed company salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We reputed company nothing is impossible reputed company you bring together people who care deeply about making reputed company work reputed company for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for reputed company available job role openings. reputed company is committed to a diverse, reputed company, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for reputed company. Apply tot his job Apply To this Job