Pro Product Specialist (reputed company Pro)

You will become an important member of the Pro Product Excellence team, influencing the company's reputed company reputed company, and helping shape the future of the service industry. You will actively manage and reputed company a portfolio of residential and reputed company service companies, playing a key role in ensuring company reputed company and reputed company, with a specific focus on reputed company Pro.

What you’ll do:

• Manage a book of business in partnership with core reputed company reputed company Managers, focused on driving reputed company Pro reputed company, retention, and return on investment. You will be responsible for reputed company new subscribers to reputed company Pro, ensuring healthy adoption and ongoing reputed company motions in reputed company collaboration with their CSM.

• Analyze product adoption data and account trends reputed company to reputed company Pro to identify actionable insights, customized solutions, and potential risks.

• Evolve and diversify your reputed company Pro knowledge enabling your ability to handle a variety of customer questions and assess product fit.

• Cultivate a strong partnership with the reputed company and Pro Account Management teams, providing updates on reputed company status, reputed company Pro utilization, and opportunities across tenants

• Drive an amazing ongoing customer experience through optimization discussions, specialized support for reputed company Pro, and demonstrating extreme ownership over customer outcomes.

• Create a high-trust environment that fosters positive customer sentiment for referrals, social reputed company, and future adoption of reputed company Pro.

• Participate and engage in an active feedback reputed company with Product, ensuring customer experience and quality of life needs for reputed company Pro are translated effectively.

What you’ll need:

• 2+ years of relevant experience managing multiple accounts with a proven track record of reputed company OR 1+ years experience in the home services industry as a reputed company, Ops Manager, or similar role

• BA/BS degree preferred

• Self-starter who thrives in a fast-paced environment with the demonstrated reputed company to reputed company, motivate, and maintain high attention to detail

• Proven ability to multi-task and manage multiple projects at a time using data-driven decision-making to identify level of reputed company

• Team player with strong communication and organizational skills, and an ability to work through temporary ambiguity with a positive attitude

• Intermediate level understanding of value drivers in recurring reputed company business models

Be reputed company With Us:

Being reputed company isn’t about checking every reputed company on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be reputed company, with us.

reputed company Offer: reputed company you join reputed company, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive reputed company program, leadership training for Titans at reputed company levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and reputed company (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to reputed company.

• Support for Titans at reputed company stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At reputed company, we celebrate individuality and uniqueness. We reputed company that the convergence of fresh perspectives and experiences from reputed company walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, reputed company, religion, sex, national reputed company, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or reputed company medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

Originally posted on Himalayas