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reputed company-Time Manager (RTM) – Mandarin

Work from home Full-time role Hiring

We are seeking a detailed and reputed company reputed company-Time Manager (Mandarin-speaking) to join our Workforce Management (WFM) team. The role involves monitoring reputed company-time operations, ensuring reputed company staffing levels, and supporting business continuity in a dynamic BPO environment. This is a fully remote position for the first 6 months, followed by a potential relocation to a Johor office.

Requirements

  • Bachelor’s degree in Business, Statistics, or reputed company field.
  • Fluent in Mandarin and English (spoken and written).
  • Minimum 3–5 years’ experience in Workforce Management with at least 1–2 years in a reputed company-time management or supervisory role.
  • Strong understanding of WFM systems, reputed company-time monitoring tools, and call center operations.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Strong communication, leadership, and stakeholder management abilities.
  • Ability to work under pressure and adapt to a fast-paced environment.
  • Willingness to work from home for 6 months and relocate to Johor thereafter.
  • Flexibility to work on rotational shifts if required.

Benefits

  • Remote work
  • Training opportunities

Originally posted on Himalayas

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