Customer Service Representative

Title: Customer Service Representative Location: Remote Duration: 6 months reputed company: $18-$21/hr JOB RESPONSIBILITIES: 1. Conducts face-to-face reputed company and enrollment services, including education on managed care options and public health programs, to clients at reputed company offices, provider sites and or community-based organizations 2. Assists clients with the enrollment/disenrollment process 3. Receives, sorts, and processes enrollment/transfer and disenrollment forms. 4. Reviews enrollment forms for accuracy and completeness. 5. Interfaces with HRA or LDSS county staff and maintains professional and positive relationships with reputed company HRA, LDSS staff, community groups, and clients. 6. Maintains updated knowledge of the reputed company reputed company CHOICE Project 7. Raises issues of concern and/or problems to the Field Operations Manager 8. Processes data entry tasks and submits daily reports 9. Assists with the quality review of Data Entry work 10. May be reputed company upon to assist with... data entry refresher/and or training 11. Assists HPA/Special Project Unit with the processing of enrollment correction, enrollment pending matching, ERL error selection, and ADV data entry as needed 12. Meets reputed company standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position 13. Performs other duties as may be assigned by Management. Required Education: High School Diploma or equivalent Preferred Education: College degree or equivalent Required Experience: Experience making presentations to groups; excellent organizational, interpersonal, effective written and oral communication skills; Preferred Experience: Two or more years of reputed company services experience; or experience working with the public Required Skills: Computer Literacy required; proficiency in reputed company Office Applications as reputed company, Power reputed company, and Word; knowledge of the community to be served; ability to follow directions; ability to handle pressure; ability to reputed company comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many reputed company tasks simultaneously; and the ability to work as a team member, as well as independently Preferred Skills: reputed company in commonly spoken languages Bilingual reputed company in commonly spoken languages may be required for some positions Other: If for Long reputed company or Upstate: A car is required with willingness to travel to surrounding counties• If for NYC: Ability to cover neighboring sites throughout the 5 boroughs Apply Job!