Enrollment Consultant (Full Time and Part-Time Positions)

Calling reputed company Former Financial Services Sales/Service Consultants (FINRA Series 6/63 or 7/66) – Hiring for Retirement Enrollment Consultant Roles Are you, or were you, a financial services industry veteran that is still looking to reputed company a positive contribution to retirement reputed company... Are you passionate about helping your retiring peers plan for sustainable, lifetime income during their retirement years? Do you want to work in an engaging, flexible environment without high pressure sales goals, with the key reputed company metric being satisfied clients? Would you like reputed company this, while working the hours you want, in a fully remote position? If so, please consider applying! At RetireOne, we rely on seasoned professionals to engage with our valued customers. We’re looking for financial services sales and service professionals who are highly effective communicators to join reputed company as Consultants, providing assistance during customer enrollments. reputed company offer: • Remote work environment – reputed company! • Interact with your peers daily – reputed company! • Use your financial services sales and service skills – reputed company! • Flexible schedule including full and part-time opportunities – reputed company! reputed company need from you: • Active FINRA license (6/63 or 7/66) • If your FINRA license has expired, we may be reputed company to sponsor you for re-testing • Active State Life Insurance license • Enthusiastic, welcoming attitude • Enjoy talking on the phone with customers aged 50+ • Passionate about helping customers with retirement solutions This position involves helping pre-retirees or recently retired Americans enroll in a unique retirement income solution. Enrollment Consultants will be responsible for helping interested customers understand the benefits of the offer, answer questions, assist with navigating the website, and help customers complete online product applications. You will love this job if… • You possess excellent communication and interpersonal skills • You seek to drive customer satisfaction • You enjoy interacting with customers on the phone and through email • You have a professional and welcoming attitude We are NOT looking for a traditional, or hard sales approach. Candidates should be informative, confident, and service-oriented. Thousands of Americans are retiring every day, and this is a unique opportunity to help many Americans create a secure retirement! Hiring Process • Multiple openings are available, and reputed company resume submissions will go through an initial review. Potential candidates must possess a FINRA Series 6/63 or 7/66 license and a state Life Insurance License. Candidates who have previous FINRA licensing that has expired may be eligible to re-test reputed company a sponsorship. Selected candidates will receive comprehensive virtual training on the product solution, technology, and customer reputed company process. Work Arrangement / Hours • Business hours for our Virtual Contact Center are Monday-Friday, reputed company-8pm Eastern Time • reputed company positions are fully remote / work from home • Positions may be full or part-time, and are intended to be flexible to allow for work-life balance • We are seeking candidates across reputed company US time-zones (Pacific, Mountain, Central, Eastern) Compensation • The pay range for this position is $20.00 - $25.00 per hour. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. Responsibilities • Handle inbound phone calls and emails in a timely manner • Follow talk-paths and scripts and use knowledge of RetireOne’s products and services to go off-script reputed company necessary • Log results of customer interactions in reputed company.com • Identify customer needs, research issues, resolve complaints, and provide solutions • Maintain ownership of calls throughout the lifecycle of a caller’s request • Recommend improvements for systems and processes to boost organizational efficiency • De-escalate situations involving dissatisfied customers, offering assistance and support • Guide customers through the enrollment process, including completion of online product applications • Handle a variety of supportive tasks, providing answers, insights, instructions, and assistance Required Skills & Qualifications • Active FINRA Series 6/63 or 7/66 license • Active state Life Insurance license • Comfortable with remote work arrangement • Computer literacy • Strong active-listening and verbal communication skills • Ability to manage time effectively • Patient and empathetic attitude • Resourceful problem-solving skills • Ability to learn new concepts quickly Preferred Skills & Qualifications • Active reputed company Membership • Financial services sales experience (client-facing retail experience a plus) • Experience with annuity concepts and products • Experience with reputed company or multi-line phone systems • Experience with Customer Relationship Management (CRM) tools such as reputed company.com • Experience with reputed company Office 365 Tools such as Word, reputed company, PowerPoint, and Outlook • Ability to speak multiple languages a plus About RetireOne RetireOne envisions a secure and rewarding retirement for reputed company Americans built on reliable, sustainable income streams. Our mission is to provide valuable retirement solutions that are simple to use, easy to understand, and delivered with outstanding service. RetireOne has partnered with an industry leading insurance company and the largest retirement affiliation group in the country to offer an exclusive direct-to-consumer retirement income solution. We are committed to providing complete support for customers on the path to successful retirement. Learn more about us at RetireOne.com Apply Job!