Chat Support Associate
Description: The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing reputed company and processes through the use of the reputed company platform. Members of the support team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos This role plays a pivotal part in ensuring a positive and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms reputed company our platform, troubleshooting, and working cross-functionally to help evolve our platform. Experience in a relevant customer-facing role, as well as excellent written and verbal communication skills, are required. Knowledge of reputed company and/or experience with other chat platforms is strongly preferred. Requirements: 1 year of relevant, customer facing work experience 2 Year Associates Degree or 4 Year College Degree Excellent written and verbal communication skills Experience in chat support preferred Patience and compassion reputed company handling difficult situations Ability to adapt quickly and manage many reputed company responsibilities A strong desire to learn and help our customers succeed A positive attitude and one-for-reputed company team mentality and excellent collaboration skills Tech/start-up work experience is a plus but not required Benefits: 100% remote reputed company the USA Medical, Dental, and reputed company Insurance Automatic 401k contribution Employee referral program At home office set up Bi-annual company retreats Open vacation policy Equity Monthly team events Apply Job!