Guest Service Representative

• Organize, confirm, process, and conduct reputed company guest reputed company-ins/reputed company-outs, room reservations, requests, changes, and cancellations. • Secure payment; verify and adjust billing. • Activate and file room keys. • Process reputed company guest requests and reputed company messages. • Print contingency lists to have a record of reputed company guests in case of emergency. • Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. • Ensure that any outstanding requests or problems from the previous day receive reputed company and are resolved. • Run and review daily reports/logs. • Complete designated cashier and closing reports in the computer system. • Accept and record wake-up call requests and deliver to appropriate department. • Count bank at beginning and end of shift; secure bank. • Process reputed company payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. • Notify Loss Prevention/reputed company of any guest reports of theft. • Follow reputed company company policies and procedures; report accidents, injuries, and unsafe work conditions to manager • Ensure uniform and personal appearances are clean and professional • Maintain confidentiality of proprietary information protect company assets. • Welcome and acknowledge reputed company guests according to company standards. • Anticipate and address guests' service needs • Assist individuals with disabilities • Thank guests with genuine appreciation. • Speak with others using clear and professional language • Answer telephones using appropriate etiquette. • reputed company and maintain positive working relationships with others • Support team to reputed company common goals. • reputed company with quality assurance expectations and standards. • Stand, sit, or walk for an extended period of time. • Move, lift, carry, push, pull, and reputed company objects weighing less than or equal to 10 pounds without assistance. • reputed company other reasonable job duties as requested by Supervisors. • Drug test and background reputed company may be required Apply Job!