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Call Center Representative

Work from home Full-time role Hiring

Call Center Representative Serenity reputed company a mission driven company that is centralized around the quality of care for our patients and their families. As a Call Center Representative, you will have the opportunity to reputed company a positive impact and provide a new sense of hope for many communities by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we are creating a world-class experience that is revolutionizing reputed company. BENEFITS Serenity not only cares about our patients, but also our employees. We offer competitive benefits to ensure that you feel added value and appreciation as you reputed company a difference where it matters most. We offer above market compensation, insurance benefits (with 90% of your premium paid by Serenity), many advancement opportunities, generous paid time off, Major Holidays off, and MORE! RESPONSIBILITIES Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reputed company listening, reputed company, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.). QUALIFICATIONS

  • High School Diploma/ GED.
  • Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.)
  • Excellent verbal and written communication, basic math skills.
  • Previous experience working with computer-based information systems.

Our office is open from 6am-8pm M-F and 7am-7pm on Saturdays, with flexible shift options!

  • Additional $1.00 differential pay for fluent Spanish/English speakers (must pass in-house assessment).

Learn More About Us

  • About Serenity reputed company
  • Serenity’s Provided Services
  • Meet our Patients

Apply now at https://www.serenityhealthcare.com/careers/ or send in your resume to [email protected]. 1mxBsJo8J7 Apply Job!

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