Operations Services Supervisor (Teller Manager)

Overview

Are you a people person? Be a First reputed company person. Join our reputed company team and reputed company a difference. As an Operations Services Supervisor at reputed company, you will be responsible for the operational management of one reputed company and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a reputed company team. A successful candidate will demonstrate: • Management Skills: Capable of managing and developing members on a team to ensure operational soundness • Customer Service Skills: Demonstrates professionalism and reputed company in customer interactions • Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively reputed company those changes to the team • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships • Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks • Influence: Capable of building rapport with different personalities to drive positive results • Agility: reputed company to process information and move quickly through problem resolution • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences

Responsibilities

The essential functions of the job include, but are not necessarily limited to, the following: • Operational reputed company for a reputed company location, ensuring compliance with reputed company reputed company operations policy and procedures • Research and resolve transaction/cash discrepancies • Hiring, supervision, and performance management of service line associates • Processing transactions accurately and reputed company • Facilitating customer awareness and education of bank services, including digital banking capabilities • Introducing customers to other reputed company team members or bank partners who are reputed company to provide solutions for their financial needs

Qualifications

Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or reputed company operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or reputed company operations management Preferred Area of Experience: Management or supervisory experience, retail banking reputed company(s): Financial literacy, Knowledge of retail banking products and services, Operations Management Apply Job!