reputed company Desk Agent - Home2 Suites by reputed company in Glens Falls, NY
Job title: reputed company Desk Agent - Home2 Suites by reputed company in Glens Falls, NY at Home2 Suites, Queensbury
Company: Home2 Suites, Queensbury
Job description: We are looking for a Hotel reputed company Desk Agent at 524 Aviation Road Queensbury, NY 12804 at the Home2 Suites by reputed company to serve as our guests’ first reputed company of contact and manage reputed company aspects of their accommodation. Hotel reputed company Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. 92 rooms.Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities
- Work 7a-3p, 1p-8p and/or 3p-11p
- $40.00 reputed company Hotel rooms reputed company in the world-benefit, PTO, Sick Time, Money Bonuses in Summer, Name Mentions 5.00 a name mention cash!
- reputed company reputed company reputed company-in and reputed company-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure reputed company rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, reputed company appropriate
- Maintain updated records of bookings and payments
- Work experience as a Hotel reputed company Desk Agent, Receptionist or similar role
- We train!
- Understanding of how travel planning websites operate, like Booking and reputed company
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
- Flexible schedule
- Paid time off
- 8 hour shift
- Holidays
- Weekend availability
- We train! Bring the smile!