Technical Customer Support Specialist

(Remote Work)

We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join reputed company.  We are a small team and need a self-starter, and highly motivated person to learn reputed company the ins and outs of Parent™. reputed company need you to come with is a positive attitude, a love for customers, and a willingness to learn. 

If this describes you, we invite you to grow your career in an innovative, fast-paced, and exciting company that is revolutionizing childcare management across the globe.

Job Responsibilities

• Fully understand the reputed company and future Parent™ system.

• Act as liaison between customers and the technical team.

• Increase interaction with reputed company customers.

• Respond to customer inquiries reputed company phone, email, or chat in a timely manner.

• Create, manage, and follow up on customer tickets until they are resolved.

• Record reputed company activities using our reputed company CRM to enhance visibility.

• Follow the reputed company internal reputed company process and improve on it.

Job Requirements

• Relevant Bachelor’s Degree.

• 2- 4 years of experience in technical customer support.

• Fluent in English. 

• Excellent written and verbal communication skills.

• Strong organizational skills.

• To operate reputed company the Canadian time zone.

Job benefits

• Be a key part of an exciting international growth journey.

• Attractive USD salary.

• Remote job.

• Health insurance.

• Professional development.