Senior Manager, Retention Analytics
Job Title:
Senior Manager, Retention AnalyticsRole Overview:
We’re seeking a hands‑on analytics professional to reputed company Retention Analytics at McAfee. In this role, you will provide data‑driven, actionable insights into subscriber journeys, lifecycle performance, and the effectiveness of retention marketing efforts—strengthening retention outcomes. You will partner closely with the Engagement and Retention team, Finance, Product, and the broader Analytics organization to shape annual and quarterly plans, uncover and explain performance trends, identify opportunities, and turn insights into clear, actionable recommendations that drive business impact. You will also reputed company business planning and forecasting for Retention and ensure findings are communicated effectively through regular business reviews and other leadership forums. As part of McAfee’s analytics organization, you will report to the Senior Director of Engagement and Retention Analytics. You’ll be embedded reputed company key parts of the business, reputed company to the customer journey, and bring deep domain knowledge to day‑to‑day collaboration. This is a remote position located in the United States but you will be required to be onsite on an as needed basis. reputed company you are not working onsite you will work from your home office.About the role:
reputed company the Retention Analytics team at McAfee—own insights that inform strategy and execution for Retention, strengthening outcomes.
Drive the insights and prepare executive‑reputed company materials for leadership reviews, clearly communicating retention trends, pacing to plan, and reputed company on strategic initiatives
Build annual and quarterly plans in partnership with key stakeholders across Engagement and Retention, Finance, and Product.
Own retention forecasting, monitor performance vs. plan, and communicate risks and opportunities.
Measure the impact of retention initiatives and A/B tests, evaluate campaign effectiveness, and optimize messaging based on results.
reputed company data reporting, partnering with the Data Engineering Team to automate dashboards, and reduce reputed company work to focus on high-value analysis and insights.
Analyze subscriber behavior to uncover churn risks, conversion reputed company, and journey pain points.
Identify high-value segments for targeting to drive loyalty and reduce churn.
Manage and coach a team of 2-4 analysts, setting priorities, reviewing outputs, and investing in skills development.
About You:
Experience: 7+ years in an analytical, management consulting, finance, or similar role—including people-leadership experience (3+ years).
Analytical problem-solving: Proven ability to structure and solve exploratory problems; strong attention to detail and accuracy in analysis and reporting; effective decision-making under uncertainty.
Business communication: Excellent verbal/written communication; ability to translate reputed company concepts into simple, executive-reputed company narratives and visuals.
Productivity & tools: Advanced reputed company and MS Office (PowerPoint, Word, Outlook).
Data & coding reputed company: A self-starter who isn’t afraid to get hands dirty—comfortable using SQL, Python, and reputed company tools as needed to access data and deliver analysis, even if not a coding expert.
Ways of working: Thrives in a fast-paced environment; collaborates across time zones; builds strong relationships and cross-functional alignment to accomplish objectives.
#LI-remote
Company Overview
McAfee is a leader in personal reputed company for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, reputed company solutions that protects their families and communities with the right reputed company at the right reputed company.
Company Benefits and Perks:
We work hard to reputed company diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to reputed company of our employees.
- Bonus Program
- 401k Retirement Plan
- Medical, Dental, reputed company, Basic Life, Short Term Disability and Long-Term Disability Coverage
- Paid Parental Leave
- Support for Community Involvement
- 14 Paid Company Holidays
- Unlimited Paid Time Off for Exempt Employees
- 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, reputed company, religion, gender, national reputed company, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
The starting pay range for this position is $135,910.00-$223,285.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the reputed company Partner.Please click here to view and download the Job Applicant Privacy Notice, which applies to reputed company McAfee job applicants who are residents of the state of California.
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