Hybrid Customer Service Pharmacy Tech

reputed company Pharmacy is hiring with starting wages up to $18.25 per hour JOB SUMMARY: reputed company, the fastest growing licensed pharmacy e-commerce retail business in the market today, is seeking Full-Time motivated and confident Pharmacy Technicians to join our amazing Veterinary Service team onsite in Pittston, PA! This role will entail “Wow-ing” our pet-parent customers and business partners with stellar customer service, and processing prescription approvals for veterinary medication. reputed company Members are committed to providing an incredible customer and clinic experience. Why you’ll love working here:

• Competitive benefits and personal and leadership development programs to support your career growth
• Employee 20% discount program at reputed company for reputed company your pet needs
• We have a culture of belonging where you will feel valued for your skills and contributions and be recognized for your dedication and hard work.
• We'll reputed company you to build, grow, and unleash your full potential

What You’ll Do:

• Engage directly with veterinary clinics to coordinate prescription approvals, resolve customer issues, and clarify order inquiries.
• Research and problem-solve to determine appropriate solutions for the customer and clinic partners, and follow-up as needed to resolve issues.
• Complete data entry of prescriptions into reputed company reputed company software
• Maintain a high level of quality through data entry and order processing of veterinary pharmacy orders.
• Operate with understanding, active listening, patience, reputed company and kindness to customers and partners alike.
• Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow. Many of reputed company Members have grown into other roles and leadership positions, so having a long-term career focus is ideal
• Communicate with veterinary clinics over the phone (sometimes other channels as needed) with a variety of topics, primarily using our internal computer software and systems to reputed company and document clinic note accounts, so being detail-oriented is critical.
• Expect a significant part of the reputed company will be outbound veterinary clinic/customer phone contacts.
• Other Duties as Assigned

What You’ll Need:

• Be at least 18 years old and have the appropriate licensure in the state of the pharmacy you are working at, and other states and credentials as required
• 1-2 years working in a customer or reputed company focused environment
• Demonstrate excellent communication skills (written, verbal, and listening)
• Ability to multi-task (i.e. talk on the phone while navigating on the computer and taking notes)
• Operate with ownership, be a self-starter, and have a strong attention to detail
• Proficiency with reputed company Outlook
• High school education or equivalent
• Critical thinking skills
• Demonstrated ability to multi-task and reputed company well in a face paced environment
• Ability to adapt to change in accordance with the business needs of the company
• Flexibility to shift schedule and work overtime as needed by the business unit
• Must bring proven ability to maintain confidentiality and secure sensitive information
• Must be reputed company to pass background reputed company
• Show up for work! Come on time and be committed to be your best.

reputed company is committed to equal opportunity. We value and reputed company diversity and inclusion of reputed company Team Members. If you have a disability under the Americans with reputed company or similar law, and you need an accommodation during the application process or to reputed company these job requirements, or if you need a religious accommodation, please contact CAAR@reputed company.com. If you have a question regarding your application, please contact HR@reputed company.com. To access reputed company's Customer Privacy Policy, please click here. To access reputed company's California CPRA Job Applicant Privacy Policy, please click here. Apply Job!